Daniel Tambourine is the owner of Crossroads and the head of "Best Behavior" training program. He has over twenty-five years of training experience ranging from dogs and cats to wolves, bears and other exotics, but he specializes in dogs and cases involving aggression and/or fears. Dan is a member of many behavior and training organizations, including the Association of Pet Dog Trainers (APDT), Delta Society, Animal Behavior Society and the Association of Behavior Analysts. Further, he regularly consults with the top national and international behaviorists and trainers to stay abreast of the latest, most advanced techniques.

Renee Dunstan, CPDT is the General Manager. She has a Bachelor of Science Degree and completed a training apprenticeship with Dan in 1994. In 1996 she joined Dan to help grow the Crossroads facility. In addition to an APDT certification as a pet dog trainer, Renee is a certified Pet Care Technician through the American Boarding Kennel Association (ABKA) and is working on her master's degree in psychology. Currently, she oversees all office, resort and training functions.

Our "Best Behavior" trainers are experts in dog behavior. They study with top professionals to stay up-to-date on studies and techniques and actively participate in the APDT. Their focus is to help owners avert behavior problems through proper training using reward-based method that are fun and effective for both people and dogs. Our trainers go through an extensive training under Dan's guidance, meeting weekly to ensure that their methods are consistent and Dan's high standards maintained. In addition, our trainers are certified through the Association of Pet Dog Trainers  (APDT) or are currently working on certification. Until the APDT created the Certification Council for Pet Dog Trainers in 2001, there was no true standardized certification process for dog trainers. There are many schools that teach dog training and offer their own certification for their specific program, but such certificates often reflect the teaching and quality of the specific school and many are attained through unmonitored, take-home tests. The Certification Council for Pet Dog Trainers is a true certification entity pursuing accreditation from the National Organization for Competency Assurance. The test sites are moderated by the Professional Testing Corporation of New York.  

  Our trainers focus on pet dogs and their owners, not Schutzhund, Ring Sport, Competition Obedience or other "show ring" behaviors. Although our trainers also complete in agility and obedience trials, they understand that skill in a controlled show ring does not necessarily help the pet dog in day-to-day life. Anyone can train a dog in a show ring with the predictable, repetitive exercises. Pet dogs live in the real world where the environment changes all the time. This is where our trainers excel. In the real world. Ever see a cat in a show ring??

Trish Brown is a trainer in our Bed, Breakfast, and Training program. Her focus is on using positive reinforcement techniques to teach basic obedience and good manners to the puppies and dogs under her guidance. Patricia is certified through the Association of Pet Dog Trainers (APDT) as a Certified Pet Dog Trainer.

Diana Greenhow is a trainer in our Bed, Breakfast, and Training program. Using positive-based training methods, she works with dogs in need of a review of their obedience and/or social skills, as well as with daycare dogs. Diana also conducts private training sessions and her clients love her fun-loving, yet direct, no nonsense approach as she helps them achieve their goals. Diana also has extensive experience in the show ring in both conformation and obedience trials.

Karen Amaglio brings twenty-five years of dog experience-from all-breed rescue work and dog showing-to her job as resort manager. For the last ten years, she has managed both local and "corporate" boarding facilities. She has a strong commitment to the animals in her care. She is responsible for staff development and all aspects of animal care.

Janet Deason is the office manager. Every good team needs support and Janet is ours. She answers the phones, sets appointments, handles client questions and satisfies all needs. Give us a call and see for yourself!