How We Ended Up Here…
We don’t just love animals; they are our passion. Working with animals isn’t just “playing with dogs”; it’s a lot of work, round the clock, making sure they are healthy, happy, and safe. Oh, and picking up poo. Lots of poo! Only people with a passion for animals find joy in every aspect of the job!
Daniel Tambourine – Owner
I learned a great deal about dogs at an early age because my family bred and showed dogs. As a kid, I raised rabbits and many other critters and was a member of the 4H club. I took on my first “dog training” client when I was 17. Admittedly, it was a bit of a “fake it till you make it” endeavor but I was committed to learn all I could and made it a point to meet and study with the best in the industry. I spent many years learning about behavior and mastering the mechanical skill of training. I am proud that I can now call many of these pioneers and world-class trainers, friends. Over the years, I have trained not only dogs and cats, but chickens, wolves, bears, and other exotics.
As owner of Crossroads and the head of “Best Behavior” training program, I care about educating my staff and pet owners and I love sharing what I know. I now specialize in dogs and cases involving aggression and/or fears and I am often the “last stop” for owners who have sought help elsewhere with no success. But I still love the opportunity to work with (and cuddle) a puppy and get it off to a great start!
I am a member of many behavior and training organizations, including a founding member of the Association of Professional Dog Trainers (APDT), the International Association of Canine Professionals, the International Boarding and Pet Services Association (IBPSA), and the Association of Behavior Analysts. I regularly consult with the top national and international behaviorists and trainers so that both I and my trainers stay abreast of the latest, most advanced techniques.
I am an Orange County native and currently reside in Long Beach, CA. I have a border-collie mix named Truman, a goofy boxer named Kofta, and a lovable pittie named #MissGingerGurl. Many of my dogs were relinquished by their owners for behavior problems and I couldn’t let them go to a shelter. They are now the best of friends and well-adjusted (most of the time!!).
Renee Dunstan, CPDT, M.S. – General Manager
I have loved animals since as far back as I can remember but I never gave it a thought that I could turn that passion into a career. I obtained my Bachelor’s degree in Business/Accounting and worked as a CPA for several years and then as a Controller for a manufacturing company for many (many) more (long) years. It was with a stroke of luck that, while volunteering at a local animal shelter, I met Dan (lucky for him too!!). With his knowledge of animal behavior and my background in business we forged a business relationship and began to develop Crossroads Pet Resort and I’ve never looked back!! I completed Dan’s apprentice program in 1996 and later obtained my Master’s Degree in Psychology/Animal Behavior and began to focus on behavioral issues, especially fears and anxiety. I understand first-hand the issues owners face with these dogs as I successfully worked with my black lab, Roxy, who had a great number of fears and anxiety when I first adopted her.
I love agility and competed for many years with Roxy, who was and always will be my “heart” dog. Currently, I have a calm rat terrier named Joni, and a neurotic but loving pit mix named Banks. I am a native of SoCal and currently reside in Long Beach.
Laura Renk – Assistant Manager
One dog….that was how many I had before I came to work at Crossroads. Now I have three! Like everyone else here, I LOVE dogs. I’m a softie, which is why I now have three dogs. Jake, my Maltese, is the original love of my life. Then along came Abby, a little Malti-poo, whose owners (clients of ours) passed away, and then Charlie, a JRT, who was found as a young pup, wandering the street, flea infested and very scared. Three little bundles of joy!
I started at Crossroads in 2009 as the bookkeeper but if you know me you will know I’m never content to just do one thing. So, as I learned more about both dogs and the company, I started doing more. Now I work hard to keep everything (and everyone) in order. I love meeting and working with our wonderful clients and their dogs and I’m always available for employee support and guidance.
I am originally from Canada (eh!) but moved to California when I was 25 to warm up! I’ve worked in several different industries but found my home with the dogs. Crossroads, our clients, staff and the dogs are like family to me. If you have questions or concerns about anything I will be happy to assist you!
Maryanne Dell, CPDT-KA
Maryanne teaches our agility, therapy dog and nose work classes. She completed an apprenticeship under Dan Tambourine in 1999. Maryanne is also heavily involved in rescue work, working with the non-profit Shamrock Foundation, and has been instrumental in not only saving the lives of many dogs lost in the shelter system, but also arranging medical treatment for some of the worst cases.
Diana Greenhow , CPDT-KA
Diana is a part-time trainer in our Bed, Breakfast, and Training program. She has been breeding and showing Boxers for many, many years under the kennel name “Mircoa.” She has competed and titled dogs in AKC Conformation, Obedience, and Agility. She has worked as a professional dog trainer since 1990 teaching group classes and conducting private obedience sessions. Prior to training dogs, she participated in equine events for almost 30 years in Hunter/Jumpers, Cross-Country, Halter, and Dressage. She is a certified CGC Evaluator and has done advanced training of pet therapy dogs. Diana has also worked very successfully with dogs that have special needs (deaf dogs). Using positive-based training methods, she works with dogs in all facets of our training program.